When you buy a set of Masterclip clippers, you have complete peace of mind as each model has been carefully selected, tried and tested.
If you should encounter any problems with your clipper you have a full TWO year UK warranty. This is held with Masterclip and it starts from the date of receipt.
The clippers must be used in accordance with the manufacturer’s guidelines and all consumble parts within the clipper must be in place, otherwise your warranty will be null and void.
If your warranty has expired, we can still service and repair your clippers as we carry all spare parts for Masterclip.
Please use this address should you need to send in your clippers:
Masterclip Service & Repair
* Your clippers must be sent in to our workshop in a reasonably clean condition. If they are deemed unfit to work on, a cleaning surcharge will be applied.
Outside of the UK
If you are outside of the UK, you will be responsible for the inbound and outbound shipping costs and import duties.
NOTE: To stop any leakage, please remove your clipper oil from the box and make sure that your clippers have enough protection to safeguard them whilst in transit.
If you need to send your clipper in for repair, please complete a service and repair form and send in with your clippers. Failure to send in the form may result in a delay with your service and repair.
We offer a convenient subsidised returns courier service at a cost of £6.99. If you would like to take advantage of this discounted rate, simply add the "DPD return to shop" to your basket and proceed to checkout. When this transaction is complete, a returns label will be emailed to you (this may be the next working day if purchased out of office hours), which can then be used at a local DPD drop off zone. Click here to see where your nearest drop off point is located.
DPD RETURN TO SHOP
RETURN POSTAGE AFTER YOUR CLIPPERS HAVE BEEN SERVICED
If you need to buy return postage for a set of clippers after they have been repaired, simply add "DPD Return Postage" to the basket.
Warranty for Outside of the UK
This is a return to base warranty, so if you are purchasing outside of the UK and Ireland you will be responsible for the inbound and outbound shipping charges should you have to send your clippers into our workshop.