Service and Repair
We carry out full service and repairs on any Masterclip clipper and our turnaround time is normally within 48 hours.
If you need to send your clipper in for repair, please complete the Service and Repair form below and send in with your clippers. Failure to send in the form may result in a delay with your service and repair.
Please ensure that you remove any clipper oil from the box to prevent any leakage during transit.
We offer a convenient susbsidised returns courier service at a cost of £5.99 which is better value for money compared to many other couriers. If you would like to take advantage of this discounted rate, simply call Masterclip on 0116 279 6900 and we will then send you a returns label that can then be used at a local DPD drop off zone.
PLEASE NOTE: if you send an item back to us that is over our courier rate of £5.99, we will not be able to reimburse the difference.
This service is provided by DPD who offer a fast and trackable service. If you would like us to facilitate the delivery of your clippers, please give us a call on 0116 279 6900. Your payment will be processed over the phone and we will organise the details for the return and email you the necessary paperwork. Click here to find your local DPD drop off point.
PLEASE NOTE: Once your clippers have been serviced, repaired and bench tested, Masterclip will arrange for their return by courier to your chosen address.