Free Fast Delivery
2 Year Warranty
Dog Grooming By Breed
UK Based Customer Service
Servicing and Repairing Your Clipper
We carry out full service and repairs on any Masterclip clipper and our turnaround time is normally within 48 hours of receiving your clipper.
Clipper Service/Repair Charges
Heavy Duty - £39.99Medium Duty - £29.99Return Postage - £8.99 (UK Mainland) £14.99 (Highlands & Islands)Cleaning Surcharge* - £9.99Return Postage by DPD - £8.99
Please note that a service includes a strip down of your clippers with full inspection and PAT testing for electrical safety.
Any replacement parts that are needed are charged at cost and you will be emailed a quote to confirm before any repair work is carried out.
If you need to send your clippers in for repair, please complete the Service and Repair form and send in with your clippers to:
Masterclip Service & RepairTugby OrchardsWood LaneTugbyLeicestershireLE7 9WE
It is advisable to use a trackable courier to ensure safe delivery of your clippers and ensure that you have adequate insurance which will enable you to make a claim should your parcel get lost or damaged whilst in transit.
Here are some useful links : Royal Mail / DPD / DHL / Evri / Parcel Monkey
* Your clippers must be sent in to our workshop in a reasonably clean condition. If they are deemed unfit to work on, a cleaning surcharge of £9.99 will be applied.
Please ensure that you remove any clipper oil from the box to prevent any leakage during transit.
Please send your blunt blades to Shear Ease Ltd for sharpening.
Getting Your Clippers Back from the Workshop
Once your clippers have been through our workshop, we can offer you our discounted rate with DPD for a fast and trackable return of your clippers for £8.99.
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